I have long believed that the real secret to one’s success as a manager begins in his or her head. That is, in understanding what
“How could you possibly have missed this? “Where were you when this was going on”? No manager likes to have these questions put to them
Almost all managers will at some time tell their subordinates that “my door is always open and you should feel free to tell me exactly
One of the fallacies that seems to obsess many managers is the notion that it is important to regularly let their subordinates know who’s boss.
My wife was a practicing nurse in a physician’s office for many years. We often talked about how many doctors just didn’t seem to appreciate
A number of years ago, Carol Dweck, a psychologist at Stanford, undertook a remarkable study of over 400 fifth-graders from 12 New York City Schools