My motivation for writing this particular article comes from years of observing — and personally experiencing — both the good and the bad elements of the management-staff relationship. I begin with the players and note that the distinction between them… Read More ›
Exercising Responsibility
THE PRICE OF BAD MANAGEMENT
There are quite a few professions where the consequences of mistakes, bad professional practices, or serious errors in judgment are quite easy for us to imagine. Air line pilots, surgeons, dentists, criminal lawyers, structural engineers, cruise line captains, and school… Read More ›
SET UP TO FAIL
Making personnel moves is a routine part of most manager’s jobs. It is also one of the most critical elements of a manager’s responsibilities, whether looked at from the organization’s or the individual assignee’s perspective. From the organization’s vantage point,… Read More ›
THE FINE ART OF HIRING
Most managers who have logged a few years of experience hiring employees will tell you that it is harder than you might think. If lucky, a few of those hires have been spectacular successes. Most hopefully have turned out OK…. Read More ›
THE APPROPRIATE FOCUS OF MANAGEMENT CONTROL
Most of us at some time have experienced the downsides of over-controlling management. Micromanagement discourages subordinate initiative, damages organizational morale, and inexorably leads to less than optimal subordinate performance. Managers who try to exercise control over everything their subordinates do,… Read More ›
THE WORK CONTRACT
More than a few times during my years as a practicing manager, I felt compelled to explain the WORK CONTRACT to an underperforming subordinate. In simple English the work contract is as follows: YOU WORK, WE PAY; YOU DON’T WORK,… Read More ›
THE COST OF UNNECESSARY ORGANIZATIONAL SECRECY
You wonder what’s going on at work? Things just don’t seem right. You called your friend top-side who works with the boss and they told you there have been a lot of behind-closed-door discussions among the managers of late but… Read More ›
PERFORMANCE PROBLEMS AT WORK
In a recent article, I addressed the challenge a manager faces coping with a subordinate whose workplace behavior hinders his or her own performance, or is disruptive to the work environment itself. Although it can be a difficult challenge, dealing… Read More ›
BEHAVIOR PROBLEMS AT WORK
For a manager, employee problems generally come in two varieties: behavior problems and performance problems. Often they present themselves as a package deal. Knowing and recognizing the difference and being clear from the start which one you are addressing, is… Read More ›
SENIOR EXECUTIVES, WHO DIRECTS YOUR STAFF?
To be a senior executive in any sizable organization means that you probably have a staff of people to undertake a broad range of activities essential to your front office and, therefore, to your company’s or organization’s success. Staff members carry a… Read More ›