On November 22, 1968 Japan Airlines Flight 2, a DC 8, was scheduled to land at San Francisco International airport. In heavy fog, its Captain Kohei Asoh, not adequately trained on the plane’s new flight director, landed his aircraft in San… Read More ›
Abraham Maslow, famous for his theory of the “Hierarchy of Human Needs”, also had this to say about problem solving: “If you only have a hammer, you tend to see every problem as a nail”. No manager has only one… Read More ›
One of the silliest management behaviors I have observed is the obsession of some managers for conspicuous displays intended to demonstrate that they are the boss. Silly I say, because really do they think their subordinates are so stupid that… Read More ›
For many of us, the expression of negative feelings and emotions towards others is extremely difficult and uncomfortable. On one level, our rational self knows that the expression of these emotions can be beneficial both for our own psychological health… Read More ›
In September 2011, the American-based media provider Netflix announced that it planned to raise prices for its services and separate into two companies: a DVD mail order service it would call “Qwikster” and an internet streaming service that would retain… Read More ›
Like it or not, some predictable mistakes are inevitable as a manager. Even knowing what they are in advance, you will still make them anyway. The faster you learn to avoid becoming a chronic repeat offender the better. 1. You… Read More ›
The concept of selling something contains the notion that the prospective buyer has a choice. They can either buy what’s offered on sale or walk away. Management decisions, however, require compliance not a choice. Gaining compliance is management’s job and… Read More ›
Not long ago, I was walking along a corridor in the facility where I go several times a week to put my aging body through regular physical workouts. I passed by a gathering of four young teens huddled in close proximity… Read More ›
Some time ago, I wrote an article in this collection entitled “Good Managers Work At It”. The point of my essay was that success at almost anything is usually related to the amount of hard work one is prepared to invest… Read More ›
The Webster Dictionary defines a FACT as “the quality of being actual; something that has actual existence; a piece of information presented as having objective reality; something that hinges on evidence”. So when you say “in fact”, what you are… Read More ›
What Best Mnagers Know & Do 