The concept of selling something contains the notion that the prospective buyer has a choice. They can either buy what’s offered on sale or walk away. Management decisions, however, require compliance not a choice. Gaining compliance is management’s job and… Read More ›
Self-Management
THOSE ELECTRONIC SCREENS: A CAUTIONARY NOTE
Not long ago, I was walking along a corridor in the facility where I go several times a week to put my aging body through regular physical workouts. I passed by a gathering of four young teens huddled in close proximity… Read More ›
HARD WORK REVISITED: GRIT
Some time ago, I wrote an article in this collection entitled “Good Managers Work At It”. The point of my essay was that success at almost anything is usually related to the amount of hard work one is prepared to invest… Read More ›
THE NATURE OF FACTS
The Webster Dictionary defines a FACT as “the quality of being actual; something that has actual existence; a piece of information presented as having objective reality; something that hinges on evidence”. So when you say “in fact”, what you are… Read More ›
SEEING WHAT WE WANT TO SEE
2016 was quite a political year in the United Kingdom and the United States. The outcome of the UK’s BREXIT vote and the US Presidential election came as a shock to millions. Conventional wisdom, pundits, most of the political cognoscenti… Read More ›
MANAGING YOUR ATTENTION SPAN
In Michael Lewis’ book “The Big Short” he describes the listening style of a major character Steve Eisman thusly: “Eisman had a curious way of listening; he didn’t so much listen to what you were saying as subcontract to some… Read More ›
CONVERSATIONS BEAT PRESENTATIONS ANY DAY
When we hear the term presentation we tend to think of something prepared; something formal; something thought out and through ahead of time. In essence, something created in advance. We also tend to think of something of length rather than… Read More ›
KNOWING THE RIGHT QUESTIONS TO ASK: CONNECTING THE DOTS
In her fascinating book entitled The Silo Effect; The Peril Of Expertise And The Promise Of Breaking Down Barriers author Gillian Tett– a social anthropologist, an award-winning journalist and a senior editor for the Financial Times — describes far too many… Read More ›
WHEN IS IT TIME TO ACT?
If there is a more challenging question for any of us in life, I do not know what it is. Deciding when to act, especially in important situations where the stakes of our decision are high, is stressful, complicated and… Read More ›
THE POWER OF AUTHENTICITY: THE COURAGE TO BE YOURSELF
There are countless books and articles dedicated to listing and exploring the qualities possessed by outstanding managers. However, I believe there is far too little attention paid to the one quality that creates an important degree of comfort we personally… Read More ›