Author Archives
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Being Accountable: “The Asoh Defense”
On November 22, 1968 Japan Airlines Flight 2, a DC 8, was scheduled to land at San Francisco International airport. In heavy fog, its Captain Kohei Asoh, not adequately trained on the plane’s new flight director, landed his aircraft in San… Read More ›
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The Abilene Paradox
What do you call the phenomena when a group of people silently agree on the dubious merits of an idea or course of action but either remain silent, or agree to do it anyway? George Washington Psychology Professor the late… Read More ›
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PROBLEM SOLVING: WHAT ARE THE REAL ISSUES INVOLVED?
Abraham Maslow, famous for his theory of the “Hierarchy of Human Needs”, also had this to say about problem solving: “If you only have a hammer, you tend to see every problem as a nail”. No manager has only one… Read More ›
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PLAYING THE HAND YOU’RE DEALT
Most managers fantasize at some point about being handed the “DREAM TEAM” assignment. A staff filled with self-starting, bright, multi-talented all-stars who basically need little management at all. Provide a clear sense of direction and get out-of-the-way. Winning performances would… Read More ›
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DECISIONS: WHAT IF ALL YOUR OPTIONS SEEM WRONG?
Some time ago, I read a “New York Times” article by Wolf Biermann, a German author who has lived on both sides of the Berlin Wall. Its title was The Tragedy of Angela Merkel. In explaining the conundrum he… Read More ›
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LETTING THEM KNOW WHO’S BOSS
One of the silliest management behaviors I have observed is the obsession of some managers for conspicuous displays intended to demonstrate that they are the boss. Silly I say, because really do they think their subordinates are so stupid that… Read More ›
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CHANGE AND A SENSE OF LOSS
A number of years ago, I had the opportunity to attend a workshop conducted by the late chairman emeritus and founder of the Levinson Institute — Psychologist Harry Levinson, Ph.D. The workshop focused on the topic of organizational change. While… Read More ›
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THE LETTING IT ROLL OFF YOUR BACK FALACY
For many of us, the expression of negative feelings and emotions towards others is extremely difficult and uncomfortable. On one level, our rational self knows that the expression of these emotions can be beneficial both for our own psychological health… Read More ›
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MATCHING TALENT TO TASK
A number of years ago, I recall watching my favorite World Cup Team the Germans surprisingly exit the 2018 FIFA World Cup finishing last in their designated group. Man for man the defending World Champions possessed as much raw talent… Read More ›
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DECISIONS AS ACTS OF FAITH
When many of us hear the words faith or belief, we think of religion. So I often receive a strange look from others when I tell them that most of the decisions we make in life are also based on our faith… Read More ›
What Best Mnagers Know & Do 