At various times in this blog I have discussed leadership as a verb. That is, one only knows it when one see some specific behavior and thinks “now that’s leadership”. I have also stressed that this observed behavior must be… Read More ›
Managing & Leading
MANAGEMENT Decisions: Explain don’t SELL
The concept of selling something contains the notion that the prospective buyer has a choice. They can either buy what’s offered on sale or walk away. Management decisions, however, require compliance not a choice. Gaining compliance is management’s job and… Read More ›
DIAGNOSING YOUR ORGANIZATION’S HEALTH
Imagine you are on an airplane and seated next to you is a congenial and engaging man or woman. You strike up a conversation and discover your seating companion works for the airline you are flying. At some point, you… Read More ›
THE POWER OF FOOD
You might ask what FOOD has to do with being an effective manager and leader? Consider the following scenario contained in my workshop for managers: In the past six months you have made some difficult management decisions clearly unpopular among many… Read More ›
FUN, PLAY AND WORK
Are fun and play incompatible with work? I have worked for my share of managers whose behavior towards their subordinates certainly seemed to suggest these two things do not mix. I have never believed that, however, and have experienced the reasons… Read More ›
TEAM PERFORMANCE: THE FUNDAMENTAL IMPORTANCE OF FULFILLED HUMAN NEEDS
I have focused on the topic of teams several times in this series of articles. And indeed there has been enough written about the topic these past twenty-five years to fill an entire library shelf. I return to the subject here,… Read More ›
Abilene Paradox
What do you call the phenomana when a group of people silently agree on the dubious merits of an idea or course of action but for whatever reason choose not to articulate their thoughts and proceed to do precisely the… Read More ›
THOSE ELECTRONIC SCREENS: A CAUTIONARY NOTE
Not long ago, I was walking along a corridor in the facility where I go several times a week to put my aging body through regular physical workouts. I passed by a gathering of four young teens huddled in close proximity… Read More ›
HARD WORK REVISITED: GRIT
Some time ago, I wrote an article in this collection entitled “Good Managers Work At It”. The point of my essay was that success at almost anything is usually related to the amount of hard work one is prepared to invest… Read More ›
THE NATURE OF FACTS
The Webster Dictionary defines a FACT as “the quality of being actual; something that has actual existence; a piece of information presented as having objective reality; something that hinges on evidence”. So when you say “in fact”, what you are… Read More ›
What Best Mnagers Know & Do 