My motivation for writing this particular article comes from years of observing — and personally experiencing — both the good and the bad elements of the management-staff relationship. I begin with the players and note that the distinction between them… Read More ›
accountability
THE CARDINAL SINS OF MANAGEMENT: 1. REJECTING BLAME
Mistakes come with the job of management. You make a lot of them and most are minor, easily correctable, acknowledged without much embarrassment, and do little harm to you, your subordinates, or the organization. But there are a few mistakes… Read More ›
THE COST OF UNNECESSARY ORGANIZATIONAL SECRECY
You wonder what’s going on at work? Things just don’t seem right. You called your friend top-side who works with the boss and they told you there have been a lot of behind-closed-door discussions among the managers of late but… Read More ›
YOUR COMMITMENTS MUST MEAN SOMETHING
I am often asked how one recognizes a really great manager. Well, in almost all of the articles I have included in the site, I have addressed some form of behavior that tends to separate certain managers from the pack…. Read More ›
TOP MANAGEMENT, THIS ONE’S FOR YOU
Over the years, I have had the occasion to review and evaluate the Employee Orientation and Management/Leadership training programs of a variety of organizations. My reviews have included the curriculum for both programs, the substantive content, the core messages, and… Read More ›
WHY FOLLOW THROUGH REALLY MATTERS
During my management career, I watched numerous ideas, initiatives, and grand visions birthed, launched with great enthusiasm, often gobble up precious resources, and then simply fade into oblivion. Similarly, I observed the proverbial shelf as it gradually filled up with… Read More ›
BEING ACCOUNTABLE
On November 22, 1968 Japan Airlines Flight 2, a DC 8, was scheduled to land at San Francisco International airport. In heavy fog, its Captain Kohei Asoh, not adequately trained on the plane’s new flight director, landed his aircraft in San… Read More ›