On several occasions in this series of articles I have used the phrase “there is no magic formula” to make the point that a given situation or problem has many potential avenues of redress, none of which carries the guarantee… Read More ›
bad management practices
THE NON-OPEN OPEN DOOR POLICY
No manager in my memory has ever claimed he or she had a “Non-Open Door Policy”. Claiming to have an open door policy is so automatic for most managers, announcing it rolls off their tongue soon after assuming almost any… Read More ›
ADVERTIZING A JOB: TELL THE TRUTH
I recently had a long conversation with a disgruntled employee. Her primary issue was that she believed she was lied to and deceived about her job when hired. She told me she applied for and was promised at her hiring a major… Read More ›
DON’T ASK IF YOU ARE NOT PREPARED TO ACT ON WHAT YOU HEAR
I recently encountered the following story. A supervisor initiated an employee opinion survey designed, among other things, to identify what the staff thought of their performance as a manager. The supervisor promised the responses would be anonymous and had arranged to have another staff… Read More ›
IGNORING A PROBLEM IS ENABLING THE PROBLEM
In most of my management workshops the discussion, at some point, generally comes around to one of those workplace problems that few managers wish to confront. For example: A personal hygiene issue. The frequent use of inappropriate language around co-workers…. Read More ›
A “STOP IT” PHRASE: YOU ARE COSTING US/ME MONEY!
I was recently talking with an employee who told me that their boss was fond of reminding them that their work efforts were costing the boss money. This phrase was really irritating them. Was their irritation appropriate? Absolutely in my… Read More ›
ANONYMOUS FEEDBACK IS A COP-OUT
Imagine being called into your boss’s office and hearing one of the following statements: “I have some negative feedback for you and everybody feels the same way”; or “a number of your colleagues have told me that ……….”; or “I… Read More ›
THE BOSS WHO PLAYS FAVORITES: MANAGING POOR MANAGEMENT
Almost all of us who have managed others over the years, have had to deal with a boss whose own management style and set of management skills left something to be desired. Managing up — as it is called —… Read More ›
NOT RESPECTING OTHERS’ TIME: MANAGING POOR MANAGEMENT
Almost all of us who have managed others over the years, have had to deal with a boss whose own management style and set of management skills left something to be desired. Managing up — as it is called —… Read More ›
THE BOSS WHO CAN’T DECIDE: MANAGING POOR MANAGEMENT
Almost all of us who have managed others over the years, have had to deal with a boss whose own management style and set of management skills left something to be desired. Managing up — as it is called —… Read More ›
Insights on Managing and Leading 