Almost all of us have had to deal with a boss whose own management style and set of management skills left something to be desired. Managing up — as it is called — is relatively easy when one’s boss has… Read More ›
behavior change
CAPABILITY AND CAPACITY
My friend and sometimes workshop partner Jack, loves to talk about the importance of assessing an employee’s capabilities and capacity. Regarding the importance of these concepts, I could not agree more. Yet over the years, I have rarely heard them… Read More ›
What Best Mnagers Know & Do 