To be a manager is to make countless individual decisions for which you will personally be held responsible and accountable. However, in most organizations managers collectively are also required to occasionally come together at various levels to decide and implement… Read More ›
decision making
EFFECTIVE “CORPORATE” DECISION MAKING: STEP ONE THE PURPOSE AND REQUIREMENTS OF MEETINGS
To be a manager is to make countless individual decisions for which you will personally be held responsible and accountable. However, in most organizations managers collectively are also required to occasionally come together at various levels to decide and implement… Read More ›
PROBLEM SOLVING: WHAT IS/ARE THE REAL ISSUE OR ISSUES INVOLVED?
Abraham Maslow, famous for his theory of the “Hierarchy of Human Needs”, also had this to say about problem solving: “If you only have a hammer, you tend to see every problem as a nail”. I have known no managers… Read More ›
IGNORING A PROBLEM IS ENABLING THE PROBLEM
In most of my management workshops the discussion, at some point, generally comes around to one of those workplace problems that few managers wish to confront. For example: A personal hygiene issue. The frequent use of inappropriate language around co-workers…. Read More ›
ASKING QUESTIONS: PERHAPS YOUR MOST POWERFUL MANAGEMENT TOOL
“I keep six honest serving men they taught me all I knew, their names were what and where and when and how and why and who“ Rudyard Kipling In an earlier article in this series entitled “Untested Assumptions”,… Read More ›
THE BOSS WHO CAN’T DECIDE: MANAGING POOR MANAGEMENT
Almost all of us who have managed others over the years, have had to deal with a boss whose own management style and set of management skills left something to be desired. Managing up — as it is called —… Read More ›
SURROUND YOURSELF WITH DIVERSITY
I feel obliged to begin this article with a disclaimer. I am certainly not an expert on the behavioral differences between the genders, nor am I a leading authority on the many topics that comprise “diversity” issues. What I do… Read More ›
WHY A MANAGER’S DEMEANOR MATTERS
You are on an airplane, 35,000 feet above the ground, flying from the East Coast to the West. Summer thunder storms have stirred up the atmosphere and the ride has been choppy for some time. The Pilot’s first “seat belts… Read More ›
COMMUNICATING DECISIONS
A common criticism I hear about management, is that they often announce important decisions with little or no explanation, rationale, or indication of the precise results they hope to achieve. Moreover, these complaints often come from line managers who say… Read More ›
CAN ALL OF US BE RIGHT?
In a discussion where the parties have strongly held views, can everybody be right? Of course not, many of you will quickly respond. There is only one right view on the matter at hand some will say, and if you… Read More ›