Over a decade ago, authors Jeffrey Pfeffer and Robert Sutton published a splendid book about organizational procrastination entitled “The Knowing Doing Gap”. Although some of its corporate examples are a little dated, its central message about the difference between organizations who… Read More ›
Recently a good friend and former boss of mine and I were exchanging emails. The subject of management came up and he suggested that I write a blog about managing without “managing”. As I read on in his email I… Read More ›
If you have ever received a highly personal verbal attack from a boss, you know how embarrassing, demoralizing, emotionally traumatic, and infuriating that can be. It’s even worse if it was done in public If you have spent any time… Read More ›
Bruce Bochy is a good manager. His profession is baseball. He is not a household name even among true baseball fans and he does not win championships every season. But this year his team, the San Francisco Giants, won the… Read More ›
I am often asked how one recognizes a really great manager. Well, in almost all of the articles I have included in the site, I have addressed some form of behavior that tends to separate certain managers from the pack…. Read More ›
The concepts of mentoring, of being a mentor, of being in need of a mentor have been a common element of conversation in most organizations for some time. But what exactly is a mentor, how does one behave as a… Read More ›
In a recent article, I addressed the challenge a manager faces coping with a subordinate whose workplace behavior hinders his or her own performance, or is disruptive to the work environment itself. Although it can be a difficult challenge, dealing… Read More ›
To be a senior executive in any sizable organization means that you probably have a staff of people to undertake a broad range of activities essential to your front office and, therefore, to your company’s or organization’s success. Staff members carry a… Read More ›
Three company case studies provide rich insight into effective organizational management in Gary Hamel’s marvelous book “The Future of Management”. I have referred to this work elsewhere in this series of articles but here, I wish to draw attention… Read More ›
One of the down sides of mixing the richness of language, and the intelligence and creativity generally represented by successful managers, is the jargon, acronyms, and occasional gobble-de-gook that passes for effective manager communication in many organizations. Especially in most large organizations,… Read More ›
What Best Mnagers Know & Do 