To be a senior executive in any sizable organization means that you probably have a staff of people to undertake a broad range of activities essential to your front office and, therefore, to your company’s or organization’s success. Staff members carry a… Read More ›
Managing & Leading
BALANCING AUTONOMY AND ACCOUNTABILITY
Three company case studies provide rich insight into effective organizational management in Gary Hamel’s marvelous book “The Future of Management”. I have referred to this work elsewhere in this series of articles but here, I wish to draw attention… Read More ›
AVOID ABSTRACTIONS, BE SPECIFIC, EMPHASIZE BEHAVIOR
One of the down sides of mixing the richness of language, and the intelligence and creativity generally represented by successful managers, is the jargon, acronyms, and occasional gobble-de-gook that passes for effective manager communication in many organizations. Especially in most large organizations,… Read More ›
DON’T CHOOSE SIDES, BRIDGE THE GAP
Most managers with a sizeable span of control are likely to encounter a variety of generations to engage on a daily basis. One is probably your generation, the others will often represent younger and older employees, each representing a world view, set of… Read More ›
CARPE MOMENTUM
Feedback! Oh how we love it, right? Well of course it depends. If it’s good feedback: great. The bad stuff: that’s not so great. As managers, we generally echo the above. We usually enjoy heaping praise on the well deserved… Read More ›
WHY FOLLOW THROUGH REALLY MATTERS
During my management career, I watched numerous ideas, initiatives, and grand visions birthed, launched with great enthusiasm, often gobble up precious resources, and then simply fade into oblivion. Similarly, I observed the proverbial shelf as it gradually filled up with… Read More ›
GETTING IT RIGHT
When someone is selected to be a manager, there is an implicit understanding between them and their superiors that one of their most important responsibilities is to “get things right” whatever those things happen to be in their particular line of work…. Read More ›
WHAT’S IN A NAME AND JOB?
What’s in a name and a job? To most subordinates at work, if it is their name and their job we are discussing, a great deal. During a recent business trip, I was asked what I did on such trips… Read More ›
ESTABLISHING PRIORITIES
After my last post about the 10 mistakes you can count on making as a manager, one of my colleagues asked me what advice I had about avoiding them. Since I said — and believe — making them from time… Read More ›
CHANGE THE ROOM YOU”RE IN
In my management workshops, we often discuss the challenges associated with leading organizational change. Usually the discussion involves some specific process, HR practice, or habitual management behaviors deeply embedded in their organization’s or company’s culture. Inevitably, there are always a… Read More ›