A LITTLE THING THAT MATTERS —- Back in the 1950’s, one of America’s most popular television shows was a program called “Father Knows Best”. Once I became a father myself and gained a little experience at the demanding fatherly… Read More ›
motivational management
PITCHING IN
A LITTLE THING THAT MATTERS — The scene was the US Army’s 5th General Hospital in Stuttgart — what was then — West Germany. I was a First Lieutenant in the Army Medical Service Corps and was serving as Officer… Read More ›
THE POWER OF CLEAR POSITIVE EXPECTATIONS
A LITTLE THING THAT MATTERS — In a previous blog I entitled “Being Smart”, I referred to Stanford Professor Carol Dweck’s remarkable study of over 400 New York City fifth graders in which she demonstrated that simply by creating the mind-set… Read More ›
MAINTAINING A SENSE OF HUMOR
A LITTLE THING THAT MATTERS — Freud considered humor one of the most sophisticated forms of psychological defense mechanisms. I have long considered it an indispensable asset for succeeding as a manager. To understand why, let’s look at the nature… Read More ›
LISTENING
A LITTLE THING THAT MATTERS — One of the hardest things I needed to do when I first became a manager, was to learn how to listen. Yes, I realize we all learned the basics soon after birth but I… Read More ›
A SIMPLE YES OR NO
A LITTLE THING THAT MATTERS —- In two other articles in this series on the little things that matter — and which can make a big difference for a manager — I addressed the importance of acknowledging accomplishments big and… Read More ›
ACKNOWLEDGEMENT AND AFFIRMATION
A LITTLE THING THAT MATTERS —- There are plenty of marvelous books on management and leadership suggesting the golden rules of being a success. I provide a list of my personal favorites as part of my website at: http://www.terrybusch.com. They… Read More ›
GET MORE IDEAS OUT OF YOUR TEAM
Recently, I heard from a new subscriber who asked if I had any thoughts on “how to get more ideas out of a work team”. He also drew attention to a recent “BusinessWeek” article by Liz Ryan — Corporate Provocateur… Read More ›
BAD MANAGEMENT REVISITED
Recently I posted an article entitled “The Price of Bad Management”. In it I focused on the impact bad management practices have on the productivity of an organization and on those who work for and must interact with a bad… Read More ›
A HOSTILE WORK ENVIRONMENT
Yesterday morning while having breakfast in one of my favorite business travel hotels, I could not help but overhear a conversation between the two individuals seated not more than three feet from me. The gist of the conversation involved workplace… Read More ›
What Best Mnagers Know & Do 