The March 15, 2013 edition of the magazine The Week contained the following item from The Wall Street Journal on its Business news at a glance page: “A study by the American Psychological Association found that women report higher levels of… Read More ›
Communicating Effectively
PROTECTING YOUR AUTHORITY: MANAGING POOR MANAGEMENT
Almost all of us who have managed others over the years, have had to deal with a boss whose own management style and set of management skills left something to be desired. Managing up — as it is called —… Read More ›
MANAGING YOUR EMAIL
I can not recall a single manager of my acquaintance who at some time has not complained about the avalanche of email they confront at work almost daily. As a manager you can not simply ignore email entirely. Nor can… Read More ›
COMMUNICATING DECISIONS
A common criticism I hear about management, is that they often announce important decisions with little or no explanation, rationale, or indication of the precise results they hope to achieve. Moreover, these complaints often come from line managers who say… Read More ›
CAN ALL OF US BE RIGHT?
In a discussion where the parties have strongly held views, can everybody be right? Of course not, many of you will quickly respond. There is only one right view on the matter at hand some will say, and if you… Read More ›
HOW WELL DO YOU WRITE?
On many occasions in this series of articles, I have addressed the topic of verbal communication. Since almost everything you do as a manager involves some type of communication with somebody else, your ability to convey a clear, accurate message… Read More ›
PROCRASTINATION: A TRUE ORGANIZATION KILLER
Over a decade ago, authors Jeffrey Pfeffer and Robert Sutton published a splendid book about organizational procrastination entitled “The Knowing Doing Gap”. Although some of its corporate examples are a little dated, its central message about the difference between organizations who… Read More ›
THE CARDINAL SINS OF MANAGEMENT: 4. PADDING YOUR RESUME
My last cardinal sin for managers post — takeing credit for the accomplishments, ideas, and successes of others — involves misrepresenting yourself as the author of real things. Cardinal sin number 4 for managers, involves creating fiction. Specifically, the invention of… Read More ›
THE CARDINAL SINS OF MANAGEMENT: 3. TAKING CREDIT FOR THE WORK OF OTHERS
As I write this series of articles I entitled the Cardinal Sins of Management, I find myself unable to decide which of them is more irritating, infuriating, frustrating, or just plain unacceptable from the standpoint of a subordinate. Suffice to… Read More ›
THE COST OF UNNECESSARY ORGANIZATIONAL SECRECY
You wonder what’s going on at work? Things just don’t seem right. You called your friend top-side who works with the boss and they told you there have been a lot of behind-closed-door discussions among the managers of late but… Read More ›