One of the down sides of mixing the richness of language, and the intelligence and creativity generally represented by successful managers, is the jargon, acronyms, and occasional gobble-de-gook that passes for effective manager communication in many organizations. Especially in most large organizations,… Read More ›
Most managers with a sizeable span of control are likely to encounter a variety of generations to engage on a daily basis. One is probably your generation, the others will often represent younger and older employees, each representing a world view, set of… Read More ›
Language is powerful. Consciously or unconsciously, words convey and create powerful, evocative, emotional and lasting images both from the perspective of the user and the receiver. Over time, most organizations and their managers develop their own particular language to describe… Read More ›
Few human endeavors are as challenging as human communication. The process starts in our brain with our thoughts concerning what we wish to communicate. We then translate those thoughts into words we believe convey the exact meaning we intend. We… Read More ›
In my initial posting about making your point, I referenced Chip and Dan Heath’s book “Made to Stick” and the characteristics the Heath’s believe make an idea memorable. Among the qualities the Heath’s and I believe are critical, is the… Read More ›
One of the most difficult challenges we humans face on a daily basis is the task of communicating precisely what is on our minds to someone else. Part of the difficulty lies in the fact that we must first translate… Read More ›
One of the things all managers generally get to do is summon their subordinates for a meeting. This represents real authority because most of your subordinates will feel obligated to attend. It also represents a significant responsibility on your part… Read More ›
My wife was a practicing nurse in a physician’s office for many years. We often talked about how many doctors just didn’t seem to appreciate how nervous most of us get sitting as patients in a waiting room wondering if… Read More ›
Insights on Managing and Leading 