A LITTLE THING THAT MATTERS — The scene was the US Army’s 5th General Hospital in Stuttgart — what was then — West Germany. I was a First Lieutenant in the Army Medical Service Corps and was serving as Officer… Read More ›
Learning Managers
THE POWER OF CLEAR POSITIVE EXPECTATIONS
A LITTLE THING THAT MATTERS — In a previous blog I entitled “Being Smart”, I referred to Stanford Professor Carol Dweck’s remarkable study of over 400 New York City fifth graders in which she demonstrated that simply by creating the mind-set… Read More ›
MAINTAINING A SENSE OF HUMOR
A LITTLE THING THAT MATTERS — Freud considered humor one of the most sophisticated forms of psychological defense mechanisms. I have long considered it an indispensable asset for succeeding as a manager. To understand why, let’s look at the nature… Read More ›
BEING IN THE PRESENT
A LITTLE THING THAT MATTERS — Ask any subordinate if he or she wants to work for a manager who really doesn’t want their job and the answer will usually be a resounding NO! From a subordinate’s point of view,… Read More ›
LISTENING
A LITTLE THING THAT MATTERS — One of the hardest things I needed to do when I first became a manager, was to learn how to listen. Yes, I realize we all learned the basics soon after birth but I… Read More ›
A SIMPLE YES OR NO
A LITTLE THING THAT MATTERS —- In two other articles in this series on the little things that matter — and which can make a big difference for a manager — I addressed the importance of acknowledging accomplishments big and… Read More ›
TELLING THE TRUTH
A LITTLE THING THAT MATTERS —- Truth telling, of course, seems an obvious recommendation for any manager and not exactly a little thing. But here I am not referring to the need to avoid the BIG lie. Only the most… Read More ›
ACKNOWLEDGEMENT AND AFFIRMATION
A LITTLE THING THAT MATTERS —- There are plenty of marvelous books on management and leadership suggesting the golden rules of being a success. I provide a list of my personal favorites as part of my website at: http://www.terrybusch.com. They… Read More ›
IDEAS THROUGH ASSOCIATION
I am sometimes asked where I get my ideas for these blog articles. While a majority of then have come from my management experiences, I often get ideas from what I read on a regular basis and from the suggestions… Read More ›
DO YOU REALLY WANT TO BE A MANAGER?
The money and upward mobility may be better in your organization if you are a manager BUT DO YOU REALLY WANT TO MANAGE OTHER PEOPLE DOING THE ACTUAL SERVICE, PRODUCT, OR ANALYTIC WORK of your company, business, agency, department, etc?????? This… Read More ›
Insights on Managing and Leading 