My motivation for writing this particular article comes from years of observing — and personally experiencing — both the good and the bad elements of the management-staff relationship. I begin with the players and note that the distinction between them… Read More ›
Managing & Leading
THE PRICE OF BAD MANAGEMENT
There are quite a few professions where the consequences of mistakes, bad professional practices, or serious errors in judgment are quite easy for us to imagine. Air line pilots, surgeons, dentists, criminal lawyers, structural engineers, cruise line captains, and school… Read More ›
DECISION-MAKING: “THE STRATEGIC TRIANGLE” PART II
In part I of “The Strategic Triangle”©, I addressed the value of being clear on what pieces of any problem or issue confronting you are actually under your control or jurisdiction. Here in part II, I will address the remaining… Read More ›
DECISION-MAKING: “THE STRATEGIC TRIANGLE” PART I
In my management workshops, we spend considerable time focusing on decision-making. The sheer number of decisions most managers make in a week is staggering, many of them on the fly, with little time for contemplation. We also focus a lot… Read More ›
MISSION, VISION, & VALUES
Over the years, as a manager and consultant, I have had the opportunity to participate in numerous Mission, Vision and Values exercises, involving both large and small organizations. Many have been fun, some just OK, and some downright tedious. … Read More ›
THE THREE LEVELS OF MANAGEMENT
In any organization of size, there are usually three distinct levels of management. No matter how many managers there are, or layered the levels, there are still only three. Each layer has a critical strategic function to perform and in… Read More ›
THE FINE ART OF HIRING
Most managers who have logged a few years of experience hiring employees will tell you that it is harder than you might think. If lucky, a few of those hires have been spectacular successes. Most hopefully have turned out OK…. Read More ›
THE APPROPRIATE FOCUS OF MANAGEMENT CONTROL
Most of us at some time have experienced the downsides of over-controlling management. Micromanagement discourages subordinate initiative, damages organizational morale, and inexorably leads to less than optimal subordinate performance. Managers who try to exercise control over everything their subordinates do,… Read More ›
YOUR HALLWAY FILE
If you work for an organization of some size, chances are you have an official personnel file housed in HR. Management reviews these files periodically and they may play an important role in some of your career decisions, especially when… Read More ›
THE PERSON THAT GETS UNDER YOUR SKIN
At some point in everyone’s work life we encounter that person — boss, peer, senior manager, or subordinate that simply “gets under our skin”. There is something about them — their style, voice, mannerisms, daily behavior, attitude, routine commentary, or… Read More ›