I frequently ask managers how they evaluate, or attempt to know, how they are doing in their jobs. What never ceases to surprise me is the number of respondents that are unable to provide anything but a rather vague “OK”… Read More ›
Managing & Leading
WHO BEARS RESPONSIBILITY FOR A FIRING?
Employees — sometimes in large numbers — are laid off from organizations for a variety of reasons beyond the quality of their performance. Company mergers often result in large-scale employee reductions to achieve economies and eliminate duplication. Government organizations —… Read More ›
THE “TOUCHY FEELY” THING
For many years, I have heard the phrase “TOUCHY FEELY” used by managers of both genders, to describe a variety of things and behaviors in the workplace. “Oh, you mean that touchy feely stuff’” or “I don’t do that touchy… Read More ›
CHANGING A MANAGEMENT CULTURE
A common conversation I have with many of my senior, executive clients involves their desire to alter elements of their organization’s management culture and their frustration with how difficult they find that challenge. “Why is this so hard, take so… Read More ›
WINNING CONVERTS TO NEW IDEAS
In the previous two articles in which I focused upon the phenomenon of change, I focused on the mind-set and approach best suited for the task of challenging those outdated models of practice we can find in almost any organization… Read More ›
AGENTS OF CHANGE
Being called a “change agent” is a popular and coveted title among many managers. But over the years, I have observed that many who hold that title have, in fact, not changed very much at all. Many of the true movers and… Read More ›
BREAKING THE MOLD
Why is change within an organization so hard? To begin with, it rarely happens quickly; that is, it’s rarely one way today and totally different tomorrow. Change is usually incremental and evolutionary. Secondly, as I have written elsewhere in this… Read More ›
THE ART OF MOVING ON
Leaving one management job for something else — within management or outside of the profession — generally happens in one of two ways: reassignment for some reason or you choose to change assignments or professions yourself. Both forms of departure involve… Read More ›
WATCH THAT “FIX IT” MODE
We have all heard the axiom “if it ain’t broke, don’t fix it”. By extension of that logic, I suppose that means if it is broke, then fix it. Observing the behavior of many managers over the years, I believe… Read More ›
A MANAGER’S FIRST YEAR
It surprises me that I have not turned to this subject sooner in this series of articles, since it is such an important topic. So much of value happens in a manager’s first year — both good and bad —… Read More ›
What Best Mnagers Know & Do 