Recently during a business trip to Denver, I was having a drink and dinner at the bar of Ted”s Montana Grill in Aurora, Colorado. Being alone, my attention focused on the three individuals working the bar that evening. Ted’s was busy…. Read More ›
Managing & Leading
SOME THOUGHTS ABOUT EMPLOYEE ORIENTATION AND TRAINING
I have never encountered an organization that at least rhetorically did not champion the importance of training for all its employees. But I have encountered quite a few organizations whose management actions and cultural attitudes sent some confusing and contradictory… Read More ›
PROBLEM SOLVING: WHAT IS/ARE THE REAL ISSUE OR ISSUES INVOLVED?
Abraham Maslow, famous for his theory of the “Hierarchy of Human Needs”, also had this to say about problem solving: “If you only have a hammer, you tend to see every problem as a nail”. No manager has only one… Read More ›
DO NOT WITHHOLD INFORMATION THAT CAN HELP OTHERS SUCCEED
One of the great gifts any experienced manager has at his or her disposal, is the lessons of their experience. Years of hard work, countless hours of practice and application, the painful lessons of things gone wrong and the development… Read More ›
THE “OPPRESSIVE” BOSS: MANAGING POOR MANAGEMENT
Almost all of us who have managed others over the years, have had to deal with a boss whose own management style and set of management skills left something to be desired. Managing up — as it is called —… Read More ›
ARE YOU THE RIGHT PERSON FOR YOUR JOB?
Many of the managers I have worked with over the years have never asked themselves if they were the right person for their current job. Having been selected for the position, they naturally assume they were the right choice. Others, however,… Read More ›
GENERATIONAL DIFFERENCES AT WORK
The March 24, 2013 edition of Businessweek contained an article by Marina Khidekel entitled “The Misery of Mentoring Millennials” (Etc. Section). Among the article’s highlights that caught my eye were the following: “For a new generation of workers, the idea… Read More ›
TAKING ADVANTAGE OF EMPLOYEE OPINION SURVEYS
The March 15, 2013 edition of the magazine The Week contained the following item from The Wall Street Journal on its Business news at a glance page: “A study by the American Psychological Association found that women report higher levels of… Read More ›
ASKING QUESTIONS: PERHAPS YOUR MOST POWERFUL MANAGEMENT TOOL
“I keep six honest serving men they taught me all I knew, their names were what and where and when and how and why and who“ Rudyard Kipling In an earlier article in this series entitled “Untested Assumptions”,… Read More ›
WANT A SENSE OF REAL ACCOMPLISHMENT? CHAMPION A FEW BIG GOALS
So many managers I talk with tell me that one great source of their frustration with the job, is obtaining a sense of accomplishment day-to-day. This is an experience I well remember and it never ceased being a challenge. The management… Read More ›
What Best Mnagers Know & Do 