Three company case studies provide rich insight into effective organizational management in Gary Hamel’s marvelous book “The Future of Management”. I have referred to this work elsewhere in this series of articles but here, I wish to draw attention… Read More ›
Most managers with a sizeable span of control are likely to encounter a variety of generations to engage on a daily basis. One is probably your generation, the others will often represent younger and older employees, each representing a world view, set of… Read More ›
I’m sitting by Lake of the Woods in Northern Minnesota one recent morning, enjoying the sun rise, when I ask my sister-in-law about the most difficult part of her job as a sixth grade teacher. “Managing my frustrations”, she replied… Read More ›
Feedback! Oh how we love it, right? Well of course it depends. If it’s good feedback: great. The bad stuff: that’s not so great. As managers, we generally echo the above. We usually enjoy heaping praise on the well deserved… Read More ›
I have long been fascinated by the universal ceremonies and rituals that have grown up around the need to welcome new members into a group and to say goodbye when members leave. Almost every culture on earth seems to have… Read More ›
I am often asked by my clients and workshop participants to recommend some books and articles for managers. I tell them that over the years, I have compiled a list of my favorites and that it is available via my… Read More ›
Every manager intellectually understands that accepting his or her authority over others, means that there is no way in the world that they will be able to exercise that authority and always keep everybody happy. But knowing that is not… Read More ›
I first encountered the concept of a manager’s shadow at a seminar I attended in Boston some years ago. The presenter — a female corrections officer whose name, but not her message, I’ve long forgotten — was recounting the evolution… Read More ›
Recently, my wife and I had dinner at one of our favorite local restaurants. We sat at the bar where my wife enjoys watching the cooking action in the open kitchen area. The Executive Chef and his wife own the… Read More ›
Recently a young manager was relating to me the “saving grace” quality of having his “Go-To” guy to rely on in a pinch. It brought a smile to my face and some found memories of my own. If you have… Read More ›
Insights on Managing and Leading 