In my management workshops, we often discuss the challenges associated with leading organizational change. Usually the discussion involves some specific process, HR practice, or habitual management behaviors deeply embedded in their organization’s or company’s culture. Inevitably, there are always a… Read More ›
One of the things all managers generally get to do is summon their subordinates for a meeting. This represents real authority because most of your subordinates will feel obligated to attend. It also represents a significant responsibility on your part… Read More ›
One of the most difficult decisions for any manager is deciding that something has gone as far as it should and that definitive action of some kind is now in order. In my Workshops, I refer to this as answering… Read More ›
I have long believed that the real secret to one’s success as a manager begins in his or her head. That is, in understanding what your job as a manager is, and what it is not. Most of us ascended… Read More ›
Almost all managers will at some time tell their subordinates that “my door is always open and you should feel free to tell me exactly what is on your mind”. But we all know that this commitment applies to only certain… Read More ›
My wife was a practicing nurse in a physician’s office for many years. We often talked about how many doctors just didn’t seem to appreciate how nervous most of us get sitting as patients in a waiting room wondering if… Read More ›
A number of years ago, Carol Dweck, a psychologist at Stanford, undertook a remarkable study of over 400 fifth-graders from 12 New York City Schools designed to see if praise for innate intelligence (being smart) versus praise for hard work… Read More ›
A reader of my recent blog on anger management in the workplace told me that while he agreed with the importance of giving expression to one’s anger, he noted that what often challenges him is the when and the how…. Read More ›
Michelle Fay Cortez contributed an important Management & Leadership tip in the December 7, 2009 edition of “BusinessWeek” (P. 057). Entitled “A Little Anger Is a Good Thing”, Ms. Cortez sites a study that appeared in the Journal of Epidemiology… Read More ›
I am often asked what I believe is a manager’s worst enemy on the job. My favorite answers is “AN UNTESTED ASSUMPTION”. And is it ever easy to assume them and act on them to our detriment. A lot has… Read More ›
What Best Mnagers Know & Do 