Most managers will , at some time, tell their subordinates to “please tell me what you think”. Such phrases go with a so-called open door policy and are intended to convey your openness to hearing contrary points of view and critical assessments… Read More ›
Do you ever take something personally? I thought so. Don’t we all? For some, it is a chronic problem; wired into our temperament and emotional DNA. On the other hand, I actually know a few folks on the far opposite end… Read More ›
Most managers with a sizeable span of control are likely to encounter a variety of generations to engage on a daily basis. One is probably your generation, the others will often represent younger and older employees, each representing a world view, set of… Read More ›
During my interviews with practicing managers, I normally ask them at some point “what keeps you awake at night”? While the substance of their concerns varies, they always have some answer. The point is, all managers take some of their… Read More ›
I’m sitting by Lake of the Woods in Northern Minnesota one recent morning, enjoying the sun rise, when I ask my sister-in-law about the most difficult part of her job as a sixth grade teacher. “Managing my frustrations”, she replied… Read More ›
I have long been fascinated by the universal ceremonies and rituals that have grown up around the need to welcome new members into a group and to say goodbye when members leave. Almost every culture on earth seems to have… Read More ›
In a recent blog, I characterized a manager’s usual day as fragmented; a series of occurences, meetings, requests for attention, instructions from above, and ad hoc problems often with little in common to connect them. This lack of coherence or consistency in the… Read More ›
During my management career, I watched numerous ideas, initiatives, and grand visions birthed, launched with great enthusiasm, often gobble up precious resources, and then simply fade into oblivion. Similarly, I observed the proverbial shelf as it gradually filled up with… Read More ›
When someone is selected to be a manager, there is an implicit understanding between them and their superiors that one of their most important responsibilities is to “get things right” whatever those things happen to be in their particular line of work…. Read More ›
When our children were younger, departure day for a family vacation was quite a test for me. Having had many preparatory conversations about the limits of our car’s trunk space and having reached what I thought was a consensus on… Read More ›
What Best Mnagers Know & Do 