No manager in my memory has ever claimed he or she had a “Non-Open Door Policy”. Claiming to have an open door policy is so automatic for most managers, announcing it rolls off their tongue soon after assuming almost any… Read More ›
Self-Management
AN ETHICAL TRIP WIRE
Throughout human history, mankind has proven quite capable of ethical breaches that inflict harm on one another. Examples of everything from minor offenses to serious ethical lapses easily come to mind. Professional men and women with influence, power and authority over others,… Read More ›
A PLUG FOR TEAM MANAGEMENT
In their most basic form, organizational work units consist of four parts: (1) a named entity of some size (i.e. a team, branch, staff, division, etc); a service or mission focus for that unit; (3) an assemblage of human talent and skills to… Read More ›
BALANCING THE VISIONARY AND THE PRACTICAL
Having a vision for the future of your organization, a big idea, a grand goal! It is hard to argue against the importance of these things when it comes to inspirational management and leadership and to the success and continued relevance… Read More ›
MANAGING FIRST IMPRESSIONS
We are all familiar with the power and durability of first impressions. And nowhere is this more critical for a manager, than those created during their first week or two in a new job. A manager’s new subordinates and colleagues will… Read More ›
GOOD MANAGERS WORK AT IT
When different people, focusing on different fields of endeavor and at different times all end up sending us the same message, seems to me we ought to pay attention. So consider the following message from four separate authors regarding the… Read More ›
ACCOUNTABILITY: THE SIMPLE MANAGEMENT SECRET OF THE PAUL O’NEILL STORY
Chapter four of Charles Duhigg’s fascinating and highly insightful book “The Power of Habit: Why We Do What We Do in Life and Business” is entitled“Keystone Habits or the Ballad of Paul O”Neill”. This chapter has drawn a lot of… Read More ›
DANGER SIGNS THAT SOMETHING IS GETTING THE BEST OF YOU
Is your temper on a somewhat shorter fuse than usual? Is the list of things that get under your skin growing longer by the day? Is your tolerance for the human foibles of those around you noticeably diminishing? Do you… Read More ›
PROBLEM SOLVING: WHAT IS/ARE THE REAL ISSUE OR ISSUES INVOLVED?
Abraham Maslow, famous for his theory of the “Hierarchy of Human Needs”, also had this to say about problem solving: “If you only have a hammer, you tend to see every problem as a nail”. I have known no managers… Read More ›
WHEN YOU MAKE A MISTAKE, ACKNOWLEDGE IT AND FAST
In September 2011, the American-based media provider Netflix announced that it planned to raise prices for its services and separate into two companies: a DVD mail order service it would call “Qwikster” and an internet streaming service that would retain… Read More ›
Insights on Managing and Leading 