What the Best Managers Know and Do

Recent Posts - page 7

• DO NOT WITHHOLD INFORMATION THAT CAN HELP OTHERS SUCCEED

  By Terry Joseph Busch on July 19, 2013 • ( 0 )

  

  One of the great gifts any experienced manager has at his or her disposal, is the lessons of their experience.  Years of hard work, countless hours of practice and application, the painful lessons of things gone wrong and the development… Read More ›

• IGNORING A PROBLEM IS ENABLING THE PROBLEM

  By Terry Joseph Busch on June 20, 2013 • ( 0 )

  

  In most of my management workshops the discussion, at some point, generally comes around to one of those workplace problems that few managers wish to confront.  For example: A personal hygiene issue. The frequent use of inappropriate language around co-workers…. Read More ›

• A “STOP IT” PHRASE: YOU ARE COSTING US/ME MONEY!

  By Terry Joseph Busch on June 18, 2013 • ( 1 )

  

  I was recently talking with an employee who told me that their boss was fond of reminding them that their work efforts were costing the boss money.  This phrase was really irritating them.  Was their irritation appropriate?  Absolutely in my… Read More ›

• PERFORMANCE FEEDBACK: DO NOT BURY THE LEAD

  By Terry Joseph Busch on June 4, 2013 • ( 1 )

  

  In an interview conducted by the “Academy of Achievement” (p.4) the late author Nora Ephron recounted her oft told story of her first day in Mr. Charles Simms’ Journalism class at Beverly Hills High School.  Mr. Simms, she says,  began the class… Read More ›

• ANONYMOUS FEEDBACK IS A COP-OUT

  By Terry Joseph Busch on May 30, 2013 • ( 0 )

  

  Imagine being called into your boss’s office and hearing one of the following statements:  “I have some negative feedback for you and everybody feels the same way”; or “a number of your colleagues have told me that ……….”; or “I… Read More ›

• WHEN YOU MAKE A MISTAKE, ACKNOWLEDGE IT AND FAST

  By Terry Joseph Busch on May 19, 2013 • ( 3 )

  

  In September 2011,  the American-based media provider Netflix announced that it planned to raise prices for its services and separate into two companies:  a DVD mail order service it would call “Qwikster” and an internet streaming service that would retain… Read More ›

• THE “OPPRESSIVE” BOSS: MANAGING POOR MANAGEMENT

  By Terry Joseph Busch on May 7, 2013 • ( 6 )

  

  Almost all of us who have managed others over the years, have had to deal with a boss whose own management style and set of management skills left something to be desired. Managing up — as it is called —… Read More ›

• RIGHT PEOPLE, ATTITUDE AND FOCUS = POSITIVE RESULTS

  By Terry Joseph Busch on May 3, 2013 • ( 0 )

  

  In 1995, Hollywood released its movie homage — “Apollo 13” — to the US Space Program’s most daring space rescue.  One scene in particular has remained with me ever since I first experienced it in the theater. As the crippled… Read More ›

• ARE YOU THE RIGHT PERSON FOR YOUR JOB?

  By Terry Joseph Busch on April 23, 2013 • ( 0 )

  

  Many of the managers I have worked with over the years have never asked themselves if they were the right person for their current job.  Having been selected for the position, they naturally assume they were the right choice. Others, however,… Read More ›

• GENERATIONAL DIFFERENCES AT WORK

  By Terry Joseph Busch on March 29, 2013 • ( 0 )

  

  The March 24, 2013 edition of Businessweek contained an article by Marina Khidekel entitled “The Misery of Mentoring Millennials” (Etc. Section).  Among the article’s highlights that caught my eye were the following: “For a new generation of workers, the idea… Read More ›

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