Over a decade ago, authors Jeffrey Pfeffer and Robert Sutton published a splendid book about organizational procrastination entitled “The Knowing Doing Gap”. Although some of its corporate examples are a little dated, its central message about the difference between organizations who… Read More ›
Recently a good friend and former boss of mine and I were exchanging emails. The subject of management came up and he suggested that I write a blog about managing without “managing”. As I read on in his email I… Read More ›
If you have ever received a highly personal verbal attack from a boss, you know how embarrassing, demoralizing, emotionally traumatic, and infuriating that can be. It’s even worse if it was done in public If you have spent any time… Read More ›
You wonder what’s going on at work? Things just don’t seem right. You called your friend top-side who works with the boss and they told you there have been a lot of behind-closed-door discussions among the managers of late but… Read More ›
Bruce Bochy is a good manager. His profession is baseball. He is not a household name even among true baseball fans and he does not win championships every season. But this year his team, the San Francisco Giants, won the… Read More ›
I am often asked how one recognizes a really great manager. Well, in almost all of the articles I have included in the site, I have addressed some form of behavior that tends to separate certain managers from the pack…. Read More ›
The concepts of mentoring, of being a mentor, of being in need of a mentor have been a common element of conversation in most organizations for some time. But what exactly is a mentor, how does one behave as a… Read More ›
In a recent article, I addressed the challenge a manager faces coping with a subordinate whose workplace behavior hinders his or her own performance, or is disruptive to the work environment itself. Although it can be a difficult challenge, dealing… Read More ›
For a manager, employee problems generally come in two varieties: behavior problems and performance problems. Often they present themselves as a package deal. Knowing and recognizing the difference and being clear from the start which one you are addressing, is… Read More ›
There are a series of dramatic and powerful scenes in the movie “When a Man Loves a Woman” in which a wife played by Meg Ryan, having just returned from an alcoholic rehab program, is struggling to work through the… Read More ›
What Best Mnagers Know & Do 