Imagine you are on an airplane and seated next to you is a congenial and engaging man or woman. You strike up a conversation and discover your seating companion works for the airline you are flying. At some point, you… Read More ›
executive leadership
SEEING WHAT WE WANT TO SEE
2016 was quite a political year in the United Kingdom and the United States. The outcome of the UK’s BREXIT vote and the US Presidential election came as a shock to millions. Conventional wisdom, pundits, most of the political cognoscenti… Read More ›
HOW CAN I SCREW UP THIS SITUATION?
Perhaps this sounds like a strange question to ask yourself but believe me it has helped me avoid many a mistake as a manager and in my personal life. In any situation or management scenario there are numerous ways to… Read More ›
SHOULD MANAGERS ATTEMPT TO SELL THEIR ORGANIZATION’S DECISIONS?
Actually they should not. The concept of selling anything contains the notion that the prospective buyer has a choice. They can either buy something offered on sale or walk away. Organizational decisions, however, require COMPLIANCE not a choice. Gaining compliance is management’s job and… Read More ›
MANAGING YOUR ATTENTION SPAN
In Michael Lewis’ book “The Big Short” he describes the listening style of a major character Steve Eisman thusly: “Eisman had a curious way of listening; he didn’t so much listen to what you were saying as subcontract to some… Read More ›
CONVERSATIONS BEAT PRESENTATIONS ANY DAY
When we hear the term presentation we tend to think of something prepared; something formal; something thought out and through ahead of time. In essence, something created in advance. We also tend to think of something of length rather than… Read More ›
GOOGLE’S WORK RULES
I’ve been on a reading kick of late and recently finished a book written by Google’s People Operations Director Laszlo Bock. Its title is Work Rules: Insights From Inside Google That Will Transform How You Live And Lead. It is… Read More ›
KNOWING THE RIGHT QUESTIONS TO ASK: CONNECTING THE DOTS
In her fascinating book entitled The Silo Effect; The Peril Of Expertise And The Promise Of Breaking Down Barriers author Gillian Tett– a social anthropologist, an award-winning journalist and a senior editor for the Financial Times — describes far too many… Read More ›
SPEAK IN PLAIN LANGUAGE
If you work for an organization of reasonable size you understand what I mean when I say that management often speaks in gobble-de-gook. This is a language that often turns management initiatives into alphabetical acronyms like ADIM (Advanced Data Information Management) or… Read More ›
THINKING AND ACTING FORWARD
Tradition is a very powerful and important thing. It is a glue that helps hold nations, societies, families and organizations together. Traditions are a source of pride, we celebrate them, we defend them, and we hold on to them because… Read More ›
