Imagine you are on an airplane and seated next to you is a congenial and engaging man or woman. You strike up a conversation and discover your seating companion works for the airline you are flying. At some point, you… Read More ›
executive leadership
SEEING WHAT WE WANT TO SEE
This has been some political year in the United Kingdom and the United States. The outcome of the UK’s BREXIT vote and the US Presidential election came as a shock to millions. Conventional wisdom, pundits, most of the political cognoscenti… Read More ›
HOW CAN I SCREW UP THIS SITUATION?
Perhaps this sounds like a strange question to ask yourself but believe me it has helped me avoid many a mistake as a manager and in my personal life. In any situation or management scenario there are numerous ways to… Read More ›
SHOULD MANAGERS ATTEMPT TO SELL THEIR ORGANIZATION’S DECISIONS?
Actually they should not. The concept of selling anything contains the notion that the prospective buyer has a choice. They can either buy something offered on sale or walk away. Organizational decisions, however, require COMPLIANCE not a choice. Gaining compliance is management’s job and… Read More ›
MANAGING YOUR ATTENTION SPAN
In Michael Lewis’ book “The Big Short” he describes the listening style of a major character Steve Eisman thusly: “Eisman had a curious way of listening; he didn’t so much listen to what you were saying as subcontract to some… Read More ›
CONVERSATIONS BEAT PRESENTATIONS ANY DAY
When we hear the term presentation we tend to think of something prepared; something formal; something thought out and through ahead of time. In essence, something created in advance. We also tend to think of something of length rather than… Read More ›
GOOGLE’S WORK RULES
I’ve been on a reading kick of late and recently finished a book written by Google’s People Operations Director Laszlo Bock. Its title is Work Rules: Insights From Inside Google That Will Transform How You Live And Lead. It is… Read More ›
KNOWING THE RIGHT QUESTIONS TO ASK: CONNECTING THE DOTS
In her fascinating book entitled The Silo Effect; The Peril Of Expertise And The Promise Of Breaking Down Barriers author Gillian Tett– a social anthropologist, an award-winning journalist and a senior editor for the Financial Times — describes far too many… Read More ›
SPEAK IN PLAIN LANGUAGE
If you work for an organization of reasonable size you understand what I mean when I say that management often speaks in gobble-de-gook. This is a language that often turns management initiatives into alphabetical acronyms like ADIM (Advanced Data Information Management) or… Read More ›
THINKING AND ACTING FORWARD
Tradition is a very powerful and important thing. It is a glue that helps hold nations, societies, families and organizations together. Traditions are a source of pride, we celebrate them, we defend them, and we hold on to them because… Read More ›
