“I keep six honest serving men they taught me all I knew, their names were what and where and when and how and why and who“ Rudyard Kipling In an earlier article in this series entitled “Untested Assumptions”,… Read More ›
executive leadership
THE BOSS WHO CAN’T DECIDE: MANAGING POOR MANAGERS
Almost all of us have had to deal with a boss whose own management style and set of management skills left something to be desired. Managing up — as it is called — is relatively easy when one’s boss has… Read More ›
THE BOSS WHO PLAYS FAVORITES: MANAGING POOR MANAGERS
Almost all of us have had to deal with a boss whose own management style and set of management skills left something to be desired. Managing up — as it is called — is relatively easy when one’s boss has… Read More ›
PROBLEM SOLVING: WHAT ARE THE REAL ISSUES INVOLVED?
Abraham Maslow, famous for his theory of the “Hierarchy of Human Needs”, also had this to say about problem solving: “If you only have a hammer, you tend to see every problem as a nail”. No manager has only one… Read More ›
CHANGE AND A SENSE OF LOSS
A number of years ago, I had the opportunity to attend a workshop conducted by the late chairman emeritus and founder of the Levinson Institute — Psychologist Harry Levinson, Ph.D. The workshop focused on the topic of organizational change. While… Read More ›
WHEN YOU MAKE A MISTAKE, ACKNOWLEDGE IT AND PULL THE PLUG
In September 2011, the American-based media provider Netflix announced that it planned to raise prices for its services and separate into two companies: a DVD mail order service it would call “Qwikster” and an internet streaming service that would retain… Read More ›
DIAGNOSING YOUR ORGANIZATION’S HEALTH
Imagine you are on an airplane and seated next to you is a congenial and engaging man or woman. You strike up a conversation and discover your seating companion works for the airline you are flying. At some point, you… Read More ›
SEEING WHAT WE WANT TO SEE
2016 was quite a political year in the United Kingdom and the United States. The outcome of the UK’s BREXIT vote and the US Presidential election came as a shock to millions. Conventional wisdom, pundits, most of the political cognoscenti… Read More ›
HOW CAN I SCREW UP THIS SITUATION?
Perhaps this sounds like a strange question to ask yourself but believe me it has helped me avoid many a mistake as a manager and in my personal life. In any situation or management scenario there are numerous ways to… Read More ›
SHOULD MANAGERS ATTEMPT TO SELL THEIR ORGANIZATION’S DECISIONS?
Actually they should not. The concept of selling anything contains the notion that the prospective buyer has a choice. They can either buy something offered on sale or walk away. Organizational decisions, however, require COMPLIANCE not a choice. Gaining compliance is management’s job and… Read More ›
What Best Mnagers Know & Do 