In Michael Lewis’ book “The Big Short” he describes the listening style of a major character Steve Eisman thusly: “Eisman had a curious way of listening; he didn’t so much listen to what you were saying as subcontract to some… Read More ›
executive leadership
CONVERSATIONS BEAT PRESENTATIONS ANY DAY
When we hear the term presentation we tend to think of something prepared; something formal; something thought out and through ahead of time. In essence, something created in advance. We also tend to think of something of length rather than… Read More ›
GOOGLE’S WORK RULES
I’ve been on a reading kick of late and recently finished a book written by Google’s People Operations Director Laszlo Bock. Its title is Work Rules: Insights From Inside Google That Will Transform How You Live And Lead. It is… Read More ›
KNOWING THE RIGHT QUESTIONS TO ASK: CONNECTING THE DOTS
In her fascinating book entitled The Silo Effect; The Peril Of Expertise And The Promise Of Breaking Down Barriers author Gillian Tett– a social anthropologist, an award-winning journalist and a senior editor for the Financial Times — describes far too many… Read More ›
SPEAK IN PLAIN LANGUAGE
If you work for an organization of reasonable size you understand what I mean when I say that management often speaks in gobble-de-gook. This is a language that often turns management initiatives into alphabetical acronyms like ADIM (Advanced Data Information Management) or… Read More ›
THINKING AND ACTING FORWARD
Tradition is a very powerful and important thing. It is a glue that helps hold nations, societies, families and organizations together. Traditions are a source of pride, we celebrate them, we defend them, and we hold on to them because… Read More ›
THE MANAGER’S MAGIC FORMULA
On several occasions in this series of articles I have used the phrase “there is no magic formula” to make the point that a given situation or problem has many potential avenues of redress, none of which carries the guarantee… Read More ›
ORGANIZATIONAL STRUCTURE: ORGANIZE AROUND NETWORKS
“Networks, — social, neural, physical, metaphorical — enable connectedness and connectedness changes everything. Networks compress distances and time, that concentration speeds up life, and that, in turn, creates sociological and economic change” (“The New Victorian Age”, by Om Malik, Fast Company, May 2015, P. 38…. Read More ›
MERGING ORGANIZATIONS? MERGE PEOPLE AND FAST
Over the years I have observed — up close and from afar — numerous company, business and agency mergers. None of them ever went as smoothly as promised. A few well-managed mergers produced minimal pain, while some others had their human victims… Read More ›
KEEPING YOUR WORKFORCE ENGAGED
I have been following yearly surveys focused on the topic of “Workforce Engagement” for the last fifteen years. These surveys have varied in their methodologies and organizational authors. Some focused exclusively on the United States, while others offered a global perspective…. Read More ›
What Best Mnagers Know & Do 