Life is complicated, things do not always go our way, we are sometimes asked to live with and implement decisions we personally would not have made, our best laid plans often go awry, and “you know what” just happens. Because… Read More ›
line management
SURROUND YOURSELF WITH DIVERSITY
I feel obliged to begin this article with a disclaimer. I am certainly not an expert on the behavioral differences between the genders, nor am I a leading authority on the many topics that comprise “diversity” issues. What I do… Read More ›
HOW WELL AM I DOING MY JOB?
I frequently ask managers how they evaluate, or attempt to know, how they are doing in their jobs. What never ceases to surprise me is the number of respondents that are unable to provide anything but a rather vague “OK”… Read More ›
MESSAGE TO A NEW BOSS: PLEASE TAKE THE TIME TO LEARN
Family reunions are a great time to reconnect with loved ones, relive great memories, and in my case, spend a little time exploring the world of management through the eyes of a cross-generational collection of practitioners. This year’s gathering yielded… Read More ›
SPAN OF CONTROL
What is the best way to raise a child? What is the best investment strategy for long-term growth in the current economy? What car is the best choice for a young family of four? How much life insurance is enough?… Read More ›
WHO BEARS RESPONSIBILITY FOR A FIRING?
Employees — sometimes in large numbers — are laid off from organizations for a variety of reasons beyond the quality of their performance. Company mergers often result in large-scale employee reductions to achieve economies and eliminate duplication. Government organizations —… Read More ›
THE “TOUCHY FEELY” THING
For many years, I have heard the phrase “TOUCHY FEELY” used by managers of both genders, to describe a variety of things and behaviors in the workplace. “Oh, you mean that touchy feely stuff’” or “I don’t do that touchy… Read More ›
CHANGING A MANAGEMENT CULTURE
A common conversation I have with many of my senior, executive clients involves their desire to alter elements of their organization’s management culture and their frustration with how difficult they find that challenge. “Why is this so hard, take so… Read More ›
WINNING CONVERTS TO NEW IDEAS
In the previous two articles in which I focused upon the phenomenon of change, I focused on the mind-set and approach best suited for the task of challenging those outdated models of practice we can find in almost any organization… Read More ›
AGENTS OF CHANGE
Being called a “change agent” is a popular and coveted title among many managers. But over the years, I have observed that many who hold that title have, in fact, not changed very much at all. Many of the true movers and… Read More ›
What Best Mnagers Know & Do 