Chapter four of Charles Duhigg’s fascinating and highly insightful book “The Power of Habit: Why We Do What We Do in Life and Business” is entitled“Keystone Habits or the Ballad of Paul O”Neill”. This chapter has drawn a lot of… Read More ›
PLAYING THE HAND YOU’RE DEALT
Most managers fantasize at some point about being handed the “DREAM TEAM” assignment. You know, a staff filled with self-starting, bright, multi-talented all-stars who basically need little management or oversight at all. All we would need to do is to… Read More ›
DANGER SIGNS THAT SOMETHING IS GETTING THE BEST OF YOU
Is your temper on a somewhat shorter fuse than usual? Is the list of things that get under your skin growing longer by the day? Is your tolerance for the human foibles of those around you noticeably diminishing? Do you… Read More ›
PROBLEM SOLVING: WHAT IS/ARE THE REAL ISSUE OR ISSUES INVOLVED?
Abraham Maslow, famous for his theory of the “Hierarchy of Human Needs”, also had this to say about problem solving: “If you only have a hammer, you tend to see every problem as a nail”. I have known no managers… Read More ›
IGNORING A PROBLEM IS ENABLING THE PROBLEM
In most of my management workshops the discussion, at some point, generally comes around to one of those workplace problems that few managers wish to confront. For example: A personal hygiene issue. The frequent use of inappropriate language around co-workers…. Read More ›
A “STOP IT” PHRASE: YOU ARE COSTING US/ME MONEY!
I was recently talking with an employee who told me that their boss was fond of reminding them that their work efforts were costing the boss money. This phrase was really irritating them. Was their irritation appropriate? Absolutely in my… Read More ›
WHEN YOU MAKE A MISTAKE, ACKNOWLEDGE IT AND FAST
In September 2011, the American-based media provider Netflix announced that it planned to raise prices for its services and separate into two companies: a DVD mail order service it would call “Qwikster” and an internet streaming service that would retain… Read More ›
THE “OPPRESSIVE” BOSS: MANAGING POOR MANAGEMENT
Almost all of us who have managed others over the years, have had to deal with a boss whose own management style and set of management skills left something to be desired. Managing up — as it is called —… Read More ›
ARE YOU THE RIGHT PERSON FOR YOUR JOB?
Many of the managers I have worked with over the years have never asked themselves if they were the right person for their current job. Having been selected for the position, they naturally assume they were the right choice. Others, however,… Read More ›
ASKING QUESTIONS: PERHAPS YOUR MOST POWERFUL MANAGEMENT TOOL
“I keep six honest serving men they taught me all I knew, their names were what and where and when and how and why and who“ Rudyard Kipling In an earlier article in this series entitled “Untested Assumptions”,… Read More ›