Unless you are a natural contrarian who loves being on the opposite side of almost any issue, chances are you don’t relish arguing or disagreeing with your boss. Some folks are so emotionally uncomfortable with conflict that they avoid such… Read More ›
Self-Management
MANAGING UP PART II: SHAPING EXPECTATIONS
Working in the absence of a clear understanding of what is expected of you, is a lot like walking around in the dark in a strange hotel room at 3:00 in the morning; sooner or later you are going to… Read More ›
MANAGING UP PART I: KEEPING YOUR BOSS INFORMED
No boss likes being blind-sided by something that one of their subordinates had wind of in advance. As a subordinate, it is always useful to bear in mind the critical difference between three things; (1) those things you can do… Read More ›
PROBLEM SOLVING: WHAT ARE THE REAL ISSUES INVOLVED?
Abraham Maslow, famous for his theory of the “Hierarchy of Human Needs”, also had this to say about problem solving: “If you only have a hammer, you tend to see every problem as a nail”. No manager has only one… Read More ›
PLAYING THE HAND YOU’RE DEALT
Most managers fantasize at some point about being handed the “DREAM TEAM” assignment. A staff filled with self-starting, bright, multi-talented all-stars who basically need little management at all. Provide a clear sense of direction and get out-of-the-way. Winning performances would… Read More ›
LETTING THEM KNOW WHO’S BOSS
One of the silliest management behaviors I have observed is the obsession of some managers for conspicuous displays intended to demonstrate that they are the boss. Silly I say, because really do they think their subordinates are so stupid that… Read More ›
CHANGE AND A SENSE OF LOSS
A number of years ago, I had the opportunity to attend a workshop conducted by the late chairman emeritus and founder of the Levinson Institute — Psychologist Harry Levinson, Ph.D. The workshop focused on the topic of organizational change. While… Read More ›
MATCHING TALENT TO TASK
A number of years ago, I recall watching my favorite World Cup Team the Germans surprisingly exit the 2018 FIFA World Cup finishing last in their designated group. Man for man the defending World Champions possessed as much raw talent… Read More ›
DECISIONS AS ACTS OF FAITH
When many of us hear the words faith or belief, we think of religion. So I often receive a strange look from others when I tell them that most of the decisions we make in life are also based on our faith… Read More ›
WHEN YOU MAKE A MISTAKE, ACKNOWLEDGE IT AND PULL THE PLUG
In September 2011, the American-based media provider Netflix announced that it planned to raise prices for its services and separate into two companies: a DVD mail order service it would call “Qwikster” and an internet streaming service that would retain… Read More ›