Regardless of the statistics indicating the safety of air travel, why do most of us remain a bit jittery during take-offs and landings? Why does almost any surgery involving anesthesia seem so scary? Why does driving in extremely heavy fog,… Read More ›
Although published a decade ago, “The Knowing-Doing Gap” written by Jeffrey Pfeffer and Robert Sutton remains one of my favorite management books. The book’s focus is why so many company’s who know what they should do to achieve success, simply… Read More ›
I met my sergeant soon after I arrived in Germany. His name was Thomas Brett. I was a green, newly minted, Second Lieutenant placed in charge of eight Medical Dispensaries surrounding Stuttgart. I knew just enough about being an Officer… Read More ›
Unless you are one of those people who happens to be one of life’s natural contrarians and thus loves being on the opposite side of almost any issue, chances are you don’t relish arguing or disagreeing with your boss. In… Read More ›
I have long believed that operating in the dark with regard to what your supervisor expects of your management performance, is a lot like walking around in the dark in a strange hotel room at 3:00 in the morning; sooner… Read More ›
Believe me, no boss likes being blind-sided by something that one of their subordinate managers had wind of in advance. To help me avoid this mistake, a senior executive told me early in my management career I should always keep… Read More ›
After my last post about the 10 mistakes you can count on making as a manager, one of my colleagues asked me what advice I had about avoiding them. Since I said — and believe — making them from time… Read More ›
In my management workshops, we often discuss the challenges associated with leading organizational change. Usually the discussion involves some specific process, HR practice, or habitual management behaviors deeply embedded in their organization’s or company’s culture. Inevitably, there are always a… Read More ›
In my last blog entry — “Everybody Needs A Break” — I focused on the impact of stress in the workplace, especially its effect on our emotions, thought processes, judgment and performance. My emphasis was on the important role of… Read More ›
With the nation’s recession-related unemployment numbers in the double-digit range and many employers holding off on adding new staff, many of those men and women fortunate enough to have jobs are working harder and longer hours to help sustain their… Read More ›
What Best Mnagers Know & Do 