The March 15, 2013 edition of the magazine The Week contained the following item from The Wall Street Journal on its Business news at a glance page: “A study by the American Psychological Association found that women report higher levels of… Read More ›
management accountability
THE BOSS WHO PLAYS FAVORITES: MANAGING POOR MANAGEMENT
Almost all of us who have managed others over the years, have had to deal with a boss whose own management style and set of management skills left something to be desired. Managing up — as it is called —… Read More ›
EXERCISING AUTHORITY: THE “IF NOT, THEN WHAT” MESSAGE
The best managers intuitively seem to understand that the less often they need to blatantly exercise their authority, the better. Frequent displays of management behavior, designed to impress and remind subordinates of “who is in charge”, generally have more negative,… Read More ›
A SIMPLE ASSESSMENT OF YOUR ORGANIZATION’S HEALTH: THE HUMAN DIMENSION
Anything quantifiable — that is, reducible to numbers — is obviously a potential measure of how well an organization is doing. So profits and/or productive output, for example, are usually one valid measure of organizational performance. But numbers do not give… Read More ›
WHO BEARS RESPONSIBILITY FOR A FIRING?
Employees — sometimes in large numbers — are laid off from organizations for a variety of reasons beyond the quality of their performance. Company mergers often result in large-scale employee reductions to achieve economies and eliminate duplication. Government organizations —… Read More ›
COMMUNICATING DECISIONS
A common criticism I hear about management, is that they often announce important decisions with little or no explanation, rationale, or indication of the precise results they hope to achieve. Moreover, these complaints often come from line managers who say… Read More ›
WHEN SUBORDINATES ARE DOING THE BOSS’S WORK
Delegate! Delegate! Delegate! It is almost impossible to take a management course or read a management book that does not drive home the importance of delegation, if a manager is to do their job properly and succeed. And when the… Read More ›
BEING IN THE PRESENT
A LITTLE THING THAT MATTERS — Ask any subordinate if he or she wants to work for a manager who really doesn’t want their job and the answer will usually be a resounding NO! From a subordinate’s point of view,… Read More ›
A SIMPLE YES OR NO
A LITTLE THING THAT MATTERS —- In two other articles in this series on the little things that matter — and which can make a big difference for a manager — I addressed the importance of acknowledging accomplishments big and… Read More ›
THE MANAGEMENT-STAFF RELATIONSHIP
My motivation for writing this particular article comes from years of observing — and personally experiencing — both the good and the bad elements of the management-staff relationship. I begin with the players and note that the distinction between them… Read More ›