INTROIDUCTION Managers make countless individual decisions for which they are personally responsible and accountable. However, in most organizations managers collectively are also required to decide and implement decisions that will impact their entire organization simultaneously. It is these latter collective… Read More ›
management accountability
EFFECTIVE CORPORATE DECISION MAKING step 2: GROUP MEMBER REQUIREMENTS
INTRODUCTION Managers make countless individual decisions for which they are personally responsible and accountable. However, in most organizations managers collectively are also required to decide and implement decisions that will impact their entire organization simultaneously. It is these latter collective… Read More ›
EFFECTIVE “CORPORATE” DECISION MAKING step 1: THE PURPOSE AND REQUIREMENTS OF MEETINGS
INTRODUCTION Managers make countless individual decisions for which they are personally responsible and accountable. However, in most organizations managers collectively are also required to decide and implement decisions that will impact their entire organization simultaneously. It is these latter collective… Read More ›
ACCOUNTABILITY: THE SIMPLE MANAGEMENT SECRET OF THE PAUL O’NEILL STORY
Chapter four of Charles Duhigg’s fascinating and highly insightful book “The Power of Habit: Why We Do What We Do in Life and Business” is entitled“Keystone Habits or the Ballad of Paul O”Neill”. This chapter has drawn a lot of… Read More ›
ANONYMOUS FEEDBACK IS A COP-OUT
Imagine being called into your boss’s office and hearing one of the following statements: “I have some negative feedback for you and everybody feels the same way”; or “a number of your colleagues have told me that ……….”; or “I… Read More ›
ARE YOU THE RIGHT PERSON FOR YOUR JOB?
Many of the managers I have worked with over the years have never asked themselves if they were the right person for their current job. Having been selected for the position, they naturally assume they were the right choice. Others, however,… Read More ›
TAKING ADVANTAGE OF EMPLOYEE OPINION SURVEYS
The March 15, 2013 edition of the magazine The Week contained the following item from The Wall Street Journal on its Business news at a glance page: “A study by the American Psychological Association found that women report higher levels of… Read More ›
EXERCISING AUTHORITY: THE “IF NOT, THEN WHAT” MESSAGE
The best managers intuitively seem to understand that the less often they need to blatantly exercise their authority, the better. Frequent displays of management behavior, designed to impress and remind subordinates of “who is in charge”, generally have more negative,… Read More ›
A SIMPLE ASSESSMENT OF YOUR ORGANIZATION’S HEALTH: THE HUMAN DIMENSION
Anything quantifiable — that is, reducible to numbers — is obviously a potential measure of how well an organization is doing. So profits and/or productive output, for example, are usually one valid measure of organizational performance. But numbers do not give… Read More ›
WHO BEARS RESPONSIBILITY FOR A FIRING?
Employees — sometimes in large numbers — are laid off from organizations for a variety of reasons beyond the quality of their performance. Company mergers often result in large-scale employee reductions to achieve economies and eliminate duplication. Government organizations —… Read More ›