Abraham Maslow, famous for his theory of the “Hierarchy of Human Needs”, also had this to say about problem solving: “If you only have a hammer, you tend to see every problem as a nail”. I have known no managers… Read More ›
management advice
DO NOT WITHHOLD INFORMATION THAT CAN HELP OTHERS SUCCEED
One of the great gifts any experienced manager has at his or her disposal, is the lessons of their experience. Years of hard work, countless hours of practice and application, the painful lessons of things gone wrong and the development… Read More ›
IGNORING A PROBLEM IS ENABLING THE PROBLEM
In most of my management workshops the discussion, at some point, generally comes around to one of those workplace problems that few managers wish to confront. For example: A personal hygiene issue. The frequent use of inappropriate language around co-workers…. Read More ›
ANONYMOUS FEEDBACK IS A COP-OUT
Imagine being called into your boss’s office and hearing one of the following statements: “I have some negative feedback for you and everybody feels the same way”; or “a number of your colleagues have told me that ……….”; or “I… Read More ›
WHEN YOU MAKE A MISTAKE, ACKNOWLEDGE IT AND FAST
In September 2011, the American-based media provider Netflix announced that it planned to raise prices for its services and separate into two companies: a DVD mail order service it would call “Qwikster” and an internet streaming service that would retain… Read More ›
THE “OPPRESSIVE” BOSS: MANAGING POOR MANAGEMENT
Almost all of us who have managed others over the years, have had to deal with a boss whose own management style and set of management skills left something to be desired. Managing up — as it is called —… Read More ›
RIGHT PEOPLE, ATTITUDE AND FOCUS = POSITIVE RESULTS
In 1995, Hollywood released its movie homage — “Apollo 13” — to the US Space Program’s most daring space rescue. One scene in particular has remained with me ever since I first experienced it in the theater. As the crippled… Read More ›
ARE YOU THE RIGHT PERSON FOR YOUR JOB?
Many of the managers I have worked with over the years have never asked themselves if they were the right person for their current job. Having been selected for the position, they naturally assume they were the right choice. Others, however,… Read More ›
GENERATIONAL DIFFERENCES AT WORK
The March 24, 2013 edition of Businessweek contained an article by Marina Khidekel entitled “The Misery of Mentoring Millennials” (Etc. Section). Among the article’s highlights that caught my eye were the following: “For a new generation of workers, the idea… Read More ›
TAKING ADVANTAGE OF EMPLOYEE OPINION SURVEYS
The March 15, 2013 edition of the magazine The Week contained the following item from The Wall Street Journal on its Business news at a glance page: “A study by the American Psychological Association found that women report higher levels of… Read More ›
Insights on Managing and Leading 