When different people, focusing on different fields of endeavor and at different times all end up sending us the same message, seems to me we ought to pay attention. So consider the following message from four separate authors regarding the… Read More ›
I have been studying, writing about, and addressing the subject of leadership in many forums for over 30 years. While I still would not consider myself an expert on the subject — especially on whether my behavior at times measures… Read More ›
Is your temper on a somewhat shorter fuse than usual? Is the list of things that get under your skin growing longer by the day? Is your tolerance for the human foibles of those around you noticeably diminishing? Do you… Read More ›
Listening or paying attention to something attentively for an extended period of time, is a challenge for most human beings. In my experience, how much we humans will listen to anything, pay attention to anything, or stick with something we… Read More ›
My friend and sometimes workshop partner Jack, loves to talk about the importance of assessing an employee’s capabilities and capacity. Regarding the importance of these concepts, I could not agree more. Yet over the years, I have rarely heard them… Read More ›
One aspect of being a manager that lures many to the profession is the idea of having some real authority, of being in control of something and of having the power to give orders and directions that make things happen…. Read More ›
Recently during a business trip to Denver, I was having a drink and dinner at the bar of Ted”s Montana Grill in Aurora, Colorado. Being alone, my attention focused on the three individuals working the bar that evening. Ted’s was busy…. Read More ›
I have never encountered an organization that at least rhetorically did not champion the importance of training for all its employees. But I have encountered quite a few organizations whose management actions and cultural attitudes sent some confusing and contradictory… Read More ›
One of the great gifts any experienced manager has at his or her disposal, is the lessons of their experience. Years of hard work, countless hours of practice and application, the painful lessons of things gone wrong and the development… Read More ›
In most of my management workshops the discussion, at some point, generally comes around to one of those workplace problems that few managers wish to confront. For example: A personal hygiene issue. The frequent use of inappropriate language around co-workers…. Read More ›
What Best Mnagers Know & Do 