For many of us, the expression of negative feelings and emotions towards others is extremely difficult and uncomfortable. On one level, our rational self knows that the expression of these emotions can be beneficial both for our own psychological health… Read More ›
In September 2011, the American-based media provider Netflix announced that it planned to raise prices for its services and separate into two companies: a DVD mail order service it would call “Qwikster” and an internet streaming service that would retain… Read More ›
Imagine you are on an airplane and seated next to you is a congenial and engaging man or woman. You strike up a conversation and discover your seating companion works for the airline you are flying. At some point, you… Read More ›
You might ask what FOOD has to do with being an effective manager and leader? Consider the following scenario contained in my workshop for managers: In the past six months you have made some difficult management decisions clearly unpopular among many… Read More ›
I have focused on the topic of teams several times in this series of articles. And indeed there has been enough written about the topic these past twenty-five years to fill an entire library shelf. I return to the subject here,… Read More ›
Not long ago, I was walking along a corridor in the facility where I go several times a week to put my aging body through regular physical workouts. I passed by a gathering of four young teens huddled in close proximity… Read More ›
Some time ago, I wrote an article in this collection entitled “Good Managers Work At It”. The point of my essay was that success at almost anything is usually related to the amount of hard work one is prepared to invest… Read More ›
The Webster Dictionary defines a FACT as “the quality of being actual; something that has actual existence; a piece of information presented as having objective reality; something that hinges on evidence”. So when you say “in fact”, what you are… Read More ›
2016 was quite a political year in the United Kingdom and the United States. The outcome of the UK’s BREXIT vote and the US Presidential election came as a shock to millions. Conventional wisdom, pundits, most of the political cognoscenti… Read More ›
Actually they should not. The concept of selling anything contains the notion that the prospective buyer has a choice. They can either buy something offered on sale or walk away. Organizational decisions, however, require COMPLIANCE not a choice. Gaining compliance is management’s job and… Read More ›
What Best Mnagers Know & Do 