The term “knowledge workforce” refers to those individuals who make their living primarily by developing and using KNOWLEDGE in their daily work. The knowledge workers are our planners, analyzers, organizers, programmers, doctors, lawyers, scientists, marketers and designers whose contributions transform our business, commerce and… Read More ›
Of all the management challenges I confronted over the years, this one was one of the most challenging of all. To begin with, what we think we see in others is a perception. Sometimes it is a perception based on… Read More ›
I recently encountered the following story. A supervisor initiated an employee opinion survey designed, among other things, to identify what the staff thought of their performance as a manager. The supervisor promised the responses would be anonymous and had arranged to have another staff… Read More ›
I once asked a senior manager colleague what she considered the “core competency” of a good manager. “the art of Effective Nudging“, she replied. I knew at once what she meant as I had done my fair share of it… Read More ›
Unique though we all are in our individual ways, there remains this thing called HUMAN NATURE. Specifically, the vast majority of we humans tend to behave in rather predictable ways confronted with similar situations, especially the need to adjust to and accept… Read More ›
When different people, focusing on different fields of endeavor and at different times all end up sending us the same message, seems to me we ought to pay attention. So consider the following message from four separate authors regarding the… Read More ›
I have been studying, writing about, and addressing the subject of leadership in many forums for over 30 years. While I still would not consider myself an expert on the subject — especially on whether my behavior at times measures… Read More ›
Most managers fantasize at some point about being handed the “DREAM TEAM” assignment. You know, a staff filled with self-starting, bright, multi-talented all-stars who basically need little management or oversight at all. All we would need to do is to… Read More ›
Is your temper on a somewhat shorter fuse than usual? Is the list of things that get under your skin growing longer by the day? Is your tolerance for the human foibles of those around you noticeably diminishing? Do you… Read More ›
Listening or paying attention to something attentively for an extended period of time, is a challenge for most human beings. In my experience, how much we humans will listen to anything, pay attention to anything, or stick with something we… Read More ›
Insights on Managing and Leading 